Can I cancel?

The fee you paid to activate this certificate is Non-Refundable as stated on your certificate. If you have not already sent in a reservation request form successfully and if you do not want to take advantage of the offer yourself you could pass the reservation request form along to a friend or family member to take advantage of since you have already paid for it. Once we purchase accommodations for you and you need to cancel for any reason, any deposits or fees you paid for the room would be forfeited by you and are non-refundable as outlined in your reservation request form.