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  1. Hotel Stay Certificates
  2. FAQ

FAQ

  • What hotel brands do you use?
  • Is your company affiliated with the company that gave me this certificate?
  • I was told this was a FREE trip!
  • Can I use this offer for a Special Occasion, like my wedding?
  • I see that you do not allow travel 7 days before and after a holiday travel. What holidays should we stay away from when selecting travel dates?
  • What is the “Reservation Guarantee Deposit” for?
  • Can we go with another couple?
  • Can I travel before the required 30 day reservation notice?
  • How long do I have to request reservations?
  • Can I use 2 vacation certificates back to back for additional discounted nights?
  • Can I activate the same vacation certificate number more than once?
  • Do I get to pick the property?
  • Can I cancel?
  • When will I be contacted?
  • What happens after I activate this vacation certificate?
  • Can I take children on the vacation?
  • After I pay the initial processing fee, what other costs do I have to pay?
  • What is this vacation certificate redeemable for?
Hotel Stay Certificates