Support Desk

We cannot promise you a specific brand of hotel since all of our inventory is based upon availability and we do not know which hotels we will have available at the time we start to search our inven...

No, we are not affiliated, partners or connected with the company that gave you our certificate. It's important that you understand who we are and what we do. We provide discounted travel certifica...

Printed on every certificate is “Do not rely upon representations other than what is printed on this certificate or the reservation request form”. The statement is printed on the certificates to in...

Our products are not intended for spontaneous travel or special occasions. Since you are required to give the travel agency three different travel dates and multiple destinations in most cases we d...

Please avoid making plans 7 days before or after a holiday. The major holidays we recognize are as follows: New Years, Martin Luther King Jr Day, Presidents Day, Memorial Day, 4th of July, Labor Da...

This is a refundable deposit that is required before we can move forward with a reservation. As long as you show up to your booked reservation, your “Reservation Guarantee Deposit” will be fully re...

Two couples could activate two different certificates and request the same dates but there is no guarantee they will both get the exact same dates.

No. To use this offer you must provide us with at least a 30 days advance notice.

You must mail in the reservation request form with your travel dates within 18 months of activating your certificate and travel must be completed within 24 months of activating your certificate.

No. Only one certificate can be activated per household every 12 months.